Frequently Asked Questions
How does it work?
Step 1: Bring in your gently used, current style name brand clothing, shoes and accessories.
Step 2: A buyer will review your items while you shop the store. All items must be FRESHLY LAUNDERED, free of stains, all buttons and zippers in place and working order. Shoes should be in next to new condition free of stains and excessive wear. Items should be brought in a LAUNDRY BASKET or SHOPPING BAG. No trash bags or hangers please. Unfortunately, we cannot purchase items that are NOT freshly laundered or have a Smoke/ Mothball odor. All items must be in ready to wear condition.
Step 3: The buyer will make you an offer based on style, condition, brand and current inventory needs.
Step 4: You can accept the offer and we will give you CASH on the spot for all items accepted. Or, you can trade in your items and apply the credit towards your purchase.
What items do you buy?
We look for current styles and trends for teens and twenty somethings. Please note, we do NOT buy anything and everything! We purchase items that fit our buying guidelines, inventory levels, past selling expierence, and condition.
Bottoms: Sizes 0/1 - 18/20
Tops: XS - 3XL
Bottoms: Sizes 28 to 40 waist
Tops: XS - XXL
Jean, Soft Pants, Shirts & Tops, Pants & Shorts, Crop Tops, Athletic Wear, Sweaters, T-Shirts & Tanks, Sweatshirts, Hoodies, Skirts & Casual Dresses, Shoes & Boots, Sandals, Sneakers, Jewelry, Betls, Scarves, Purses, Back Packs, Leggings & Hats and of course GUYS STUFF!!!!
What brands do you buy?
We look for teen trendy brands seen in the malls and department stores!
Brands that sell best:
american eagle, charlotte russe, forever 21, francescas, free people, h&m, hollister, lululemon, nike, pink by vs, sperry, steve madden, under armour and many more!
coach, michael kors, kate spade, tory burch, dooney & bourke, henri bendel, marc jacobs, and rebecca minkoff are some our faviorte designer accessory brands. Please call ahead to be sure someone is available to authentic these items before bringing them down.
What seasons do you buy?
We purchase all seasons all year long.
Do I need to make an appointment?
There is no appointment necessary. We buy up until ONE HOUR before closing on a first come first serve basis.
How are the items priced?
We price our items about 70% off original retail pricing. We pay our customers about 1/3 of what we're selling them for. All items are priced individually based on brand, style, condition and the stores inventory levels. Estimates cannont be given over the phone. All items must be brought into the store for evaluation.
What is your return policy?
Clothing may be returned with original price tags ATTACHED and original receipt for a STORE CREDIT within 7 DAYS of purchase. Clearance items and accessories including footwear, handbags, scarves, wallets, and jewelry are FINAL SALE.
Additional questions? Please call our store at 973-970-9828